Kenyan Uber is updating its smartphone application with new features which will allow deaf and hearing-impaired Kenyans to become drivers. The ride-hailing service, based in The bay area, has paired up with the Kenya National Association of the Deaf to better understand the challenges that individuals with hearing difficulties have to deal with each day, Kenyan radio station Capital FM says.
“The new settings we’re announcing today are a first step but we’re already thinking about how else we can help, through education and awareness, remove the barrier between deaf and hearing people in our cities,” Jambu Palaniappan, general manager for Uber in Eastern Europe, Middle East and Africa, said in a declaration acquired by Capital FM.
Approximately 4 million Kenyans are deaf or alternatively hearing-impaired and almost two-thirds are currently out of work. The revolutionary application update was created to make it easier for this part of Kenya’s population to become Uber drivers and also to receive an income. Kenya will be the first nation in The african continent to profit by using Uber’s new features, the local radio station reported.
Uber and The Kenya National Association of the Deaf
The cooperation between Uber plus the Kenya National Association of the Deaf comes as the auto mobile provider extends its operations across Africa. Most Kenyans make transactions via cash or mobile money services rather than credit cards, which initially stunted Uber’s growth in the country. Uber then started a cash-payment option in Kenya’s capital Nairobi, in May that allowed the fast-growing company to surpass 2 million rides across Africa in the first half of the year.
“Part of our mission is to promote public- and private-sector policies and initiatives that meet the rights and needs of the deaf community. This partnership, which will make it easier for deaf and hard-of-hearing people to work, is a welcome development,” Nickson O. Kakiri,
national chairman of the , said in a announcement obtained by Capital FM.
Uber announced in May that it was actually testing features for deaf or hard-of-hearing motorist partners in Chicago, Los Angeles, San Francisco and Washington, D.C. The app updates featured a brand new trip request by using a flashing light in addition to the existing audio notification. The option to call a deaf or hearing-impaired driver was turned off and riders have been instead been provided only the ability to text. The application additionally notified riders that their driver is deaf or hard-of-hearing.
Uber launched its service in Africa a year ago, starting in the Southern African cities of Johannesburg, Cape Town and Durban. However the growth caused discomfort between Uber drivers and gauge taxi drivers, which urged the organization to supply security for its South African company workers.